Last updated: June 25, 2026 · Effective immediately
1.1. This Privacy Policy ("Policy") describes how CHN Group LLC ("Company", "we", "us", "ZeroSwap") collects, uses, stores, and protects information when you use the ZeroSwap cryptocurrency exchange service ("Service") at zeroswap.club.
1.2. ZeroSwap is built on a privacy-first principle. As a non-custodial exchange, we are designed to minimize the collection of personal data. We do not require user accounts, registration, or identity verification to use the core exchange functionality.
1.3. By using the Service, you acknowledge and accept the data practices described in this Policy.
Since ZeroSwap does not require user registration, we do not ask for or collect personal information such as names, email addresses, phone numbers, or identity documents as a condition of using the Service.
Information you may voluntarily provide includes:
When you use the Service, certain technical information may be collected automatically:
| Data Type | Purpose | Retention |
|---|---|---|
| IP Address | Security, fraud prevention, rate limiting | 90 days |
| Browser type & version | Service optimization, compatibility | 90 days |
| Device information | Security, analytics | 90 days |
| Page views & interactions | Service improvement | 90 days |
| Referral source | Marketing analytics | 90 days |
2.3.1. All cryptocurrency transactions processed through ZeroSwap are recorded on public blockchain networks. This data is inherently public and immutable — it cannot be deleted, modified, or controlled by ZeroSwap or any third party.
2.3.2. We do not link blockchain transaction data to personal identities unless required by applicable law.
We use the information we collect for the following purposes:
We process information based on the following legal grounds:
5.1. We do not sell, rent, or trade your information to third parties for marketing purposes.
5.2. We may share information in the following limited circumstances:
6.1. Automatically collected technical data (IP addresses, browser information) is retained for a maximum of ninety (90) days, after which it is permanently deleted or anonymized.
6.2. Exchange transaction records are retained for the period required by applicable law, typically five (5) years for financial records.
6.3. Support correspondence is retained for two (2) years from the date of last communication.
6.4. Blockchain transaction data is permanent and cannot be deleted due to the immutable nature of blockchain technology.
7.1. ZeroSwap uses only essential cookies required for the basic functionality of the Service:
7.2. We do not use tracking cookies, third-party analytics cookies, or advertising cookies.
7.3. You may disable cookies through your browser settings. Disabling essential cookies may affect the functionality of the Service.
8.1. We implement industry-standard security measures to protect information against unauthorized access, alteration, disclosure, or destruction, including:
8.2. Despite our security measures, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your information.
Depending on your jurisdiction, you may have the following rights regarding your information:
To exercise any of these rights, contact privacy@zeroswap.club. We will respond within thirty (30) days.
10.1. ZeroSwap operates globally. Your information may be transferred to and processed in jurisdictions outside your country of residence, including jurisdictions that may not provide the same level of data protection as your home jurisdiction.
10.2. Where such transfers occur, we implement appropriate safeguards, including standard contractual clauses approved by relevant data protection authorities.
11.1. The Service is not intended for use by individuals under the age of eighteen (18). We do not knowingly collect information from children.
11.2. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.
12.1. The Service may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties.
12.2. We encourage you to review the privacy policies of any third-party services before providing information to them.
13.1. We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
13.2. Material changes may be communicated through a notice on the Service homepage. Your continued use of the Service after changes constitutes acceptance of the updated Policy.
For privacy-related inquiries, data requests, or complaints: