Frequently Asked Questions

What is ZeroSwap? ▾

ZeroSwap is a non-custodial cryptocurrency exchange that allows you to swap 900+ tokens across 50+ blockchains with 0% trading fees and no KYC verification. We aggregate liquidity from multiple decentralized exchanges to offer the best rates.

How does the 0% fee promotion work? ▾

During our launch promotion, all swaps are processed with zero trading fees. You only pay the standard blockchain network gas fee, which goes directly to network validators — not to ZeroSwap. This promotion may end at any time.

Do I need to create an account? ▾

No. ZeroSwap requires no registration, no email, and no identity verification (KYC). Simply connect your Web3 wallet and start swapping. Your privacy is protected by design.

Which wallets are supported? ▾

ZeroSwap supports 400+ wallets including MetaMask, Trust Wallet, Coinbase Wallet, Phantom, Rabby, Rainbow, and any wallet compatible with WalletConnect v2. Hardware wallets (Ledger, Trezor) work through MetaMask or Rabby.

Which networks are supported? ▾

We support 50+ networks including Ethereum, BNB Chain, Polygon, Arbitrum, Optimism, Base, Solana, Avalanche, TRON, TON, Fantom, zkSync Era, Linea, Scroll, Mantle, Blast, and many more. Cross-chain swaps are supported.

How long does a swap take? ▾

Most swaps are completed in under 60 seconds. The exact time depends on the blockchain network speed and current congestion. Ethereum transactions typically take 15-30 seconds, while Solana and BSC are near-instant.

Is ZeroSwap safe? ▾

ZeroSwap is non-custodial — we never hold your funds. All swaps are executed directly on-chain through audited smart contracts. Our code has been reviewed by CertiK and Trail of Bits. We maintain a $500K bug bounty program.

What is the minimum/maximum swap amount? ▾

The minimum swap amount is approximately $2 (varies by network). There is no maximum limit — you can swap any amount. Large swaps are automatically split across multiple liquidity sources for the best rate.

How are exchange rates determined? ▾

We aggregate real-time prices from 50+ DEX sources including Uniswap, SushiSwap, PancakeSwap, Curve, 1inch, and more. Our smart routing algorithm finds the best available rate across all sources.

Can I swap between different blockchains? ▾

Yes. ZeroSwap supports cross-chain swaps between all supported networks. For example, you can swap ETH on Ethereum for SOL on Solana, or USDT on TRON for BNB on BNB Chain.

What happens if my swap fails? ▾

If a swap fails for any reason, your funds remain in your wallet. Since ZeroSwap is non-custodial, we never take possession of your tokens. You may only lose the gas fee for the failed transaction.

How do I contact support? ▾

You can reach our support team at support@zeroswap.io. We typically respond within 2 hours during business days. For urgent issues, use our live chat widget available on the main page.